FAQ'S

WE ARE BUILDING UP FAQ'S

All list of FAQ's will be up soon. Meanwhile please call our toll free support number 1800-12344-6666 for your queries.

 

FAQ'S FOR COOCAA 55S3G &  50S3G

IS THIS TV  A CERTIFIED ANDROID OR AN ANDROID BASED TV ?

Coocaa 55S3G is a Google certified Android TV. It comes with 9.0 version (Android Pie)

DOES IT HAVE NETFLIX APPLICATION ?

Yes. Netflix comes as a pre-loaded application.

DOES THIS TV HAS PRIME VIDEO

Yes, it is preloaded, if its not showing on your device it  will be updated by OTA, when you connect the Wi-Fi.

CAN WE DOWNLOAD OTHER APPS IN THIS TV ?

Yes It is possible to download the applications such as Hotstar, SonyLIV , Jio Cinema etc. from Google Play Store.

IS THIS POSSIBLE TO UPGRADE TV’S SOFTWARE FROM EXISTING CERTIFIED ANDROID VERSION TO ANDROID 10.0 IN FUTURE?

Yes. The upgrade shall be notified via an ‘alert’ on connecting the TV with Wifi.

ARE THERE ANY GAMES PRE-LOADED ON THIS TV?

The TV does NOT come with a pre-loaded games. Those can be downloaded from Google Play store.

DOES THIS TV CONNECT TO EXTERNAL BLUETOOTH HEADPHONE & SOUNDBAR ?

Yes, the TV can be connected to an external Bluetooth device and soundbar

HOW CAN CAN A SOUNDBAR BE CONNECTED WITH THIS TV ?

A soundbar can be connected using either a digital optical connection or an HDMI ARC cable.

WHAT IS THE TV’S SOUND OUTPUT?

The 20watts sound output also supports DTS Tru Surround sound.

HOW MANY SERVICE CENTRES ARE THERE?

There are more than 240 service centers of Coocaa across the Indian territory.

WILL THE INSTALLATION OF THE TV BE DONE BY FLIPKART?

The TV installation shall be done by a service engineer authorized by the brand but facilitated by Flipkart.

DOES THE TV COME WITH ANY USB PORTS?

Yes,the TV comes with 2USB ports. One of which is a 3.0 version USB port.

DOES THE BRAND OFFER A PRODUCT WARRANTY?

Yes. The TV comes with one-year product warranty.

DOES THE PRODUCT SUPPORT A WIFI?

Yes, the smart TV supports WIFi. It also has a LAN port

ARE THERE ANY HDMI PORTS IN THE TV?

There are 3 HDMI ports in the TV.

WHAT IS MEANT BY ‘FULL-SCREEN’ FEATURE OF THIS TV?

A ‘full screen’ feature of the TV explains a no or thin-bezel screen.

 

Toll free Support : 1800-12344-6666 | Sales : 091212 58575

Plot No 470, 1st floor Udyog Vihar Phase V, Gurgaon,Haryana, India

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